Videos will not load in Chrome Browser

If the videos will not load and play when using the Chrome browser try the following:

  • Click the “Customise and Control Chrome” button. Normally its at the top right and has three horizontal lines
  • Choose “Settings”
  • Scroll down to the bottom of the page and click on “Show Advanced Settings”
  • Scroll Down to “System” – its almost at the bottom of the page
  • Make sure that  the box against “Use hardware acceleration when available” is unchecked

    If you have to uncheck it you will also need to close and restart the browser.

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