Clear Browser Cache so you can see New Courses, Lessons and Topics

If you are looking for a new course, lesson or topic that has been added to the Academy since you last visited and can’t see it in the lists then you should clear your browser’s cache.

Browsers keep copies of web pages that you have visited in a cache. When you return to the web site it will replay its copy from the cache. This speeds things up. However, it can mean that you are not seeing the latest version of the page. If this is the case then you will need to clear your browsers cache. It will then go to the web site and load the current page.

Here are the instructions to help you clear the cache for the most popular browsers:

Chrome

  1. Click the “Customise and Control Google Chrome”  Menu button. You will normally find it in the top right-hand corner of the browser. It has three horizontal lines.
  2. Choose “Tools” from the menu.
  3. Choose “Clear Browsing Data” from the menu.
  4. Make sure that “Cached images and files” is selected.
  5. Set “Obliterate the following items from:” to “The beginning of time”.
  6. Click the “Clear Browsing Data” button.
  7. Now reload the page. Under some circumstances you may need to restart the browser.

Firefox

  1. In the “Tools” menu select “Options
  2. Select “Advanced
  3. Select “Network
  4. In the “Cached Web Content” section click the “Clear Now” Button
  5. Now reload the page. Under some circumstances you may need to restart the browser.

Internet Explorer

  1. If the menu bar is not visible press the “Alt” key
  2. Choose “Tools
  3. Choose “Delete Browsing History
  4. De-select “Preserve favourites website data
  5. Select “Temporary Internet files and website files”, “Cookies and website data” and “History
  6. Click the “Delete” button.
  7. Now reload the page. Under some circumstances you may need to restart the browser.

Translate »